OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
109 ratings and 58 comments received in the last 90 days.
07 August 2024
Patie kept us updated and the delivery went nice and smooth.
04 August 2024
Only lost a star through new sales process which wasn't with dealership control - left me as a customer not feeling at centre of the deal.
02 August 2024
There was no stresses around ordering the car and this was down to Patie Fabczak handling us with great care. In addition we dealt with Aaran Taylor when looking at the financials and he again dealt with us with great care and expert knowledge.
24 July 2024
Extremely satisfied - Matt was brilliant
19 July 2024
The whole experience was fantastic loved every minute
18 July 2024
I had flowers in my new EV and I really appreciated this!!
16 July 2024
Matt was very helpful
14 July 2024
Staff members knowledgeable and happy to spend time with us. Matt was excellent as was Aaron and Lucy
03 July 2024
Good attentive staff
15 September 2024
No problem
09 September 2024
Sorted and dealt with the very next day
07 September 2024
Lovely staff.
06 September 2024
The staff were so helpful, professional and go the extra mile.
04 September 2024
See above
31 August 2024
Good communication, efficient book in and handover, clear description of findings. Had a great catch up with the sales staff I know (James).
30 August 2024
No complaints and good service.
29 August 2024
Good service
26 August 2024
Great service.
25 August 2024
Friendly and helpful.
13 September 2024
I was allowed to look at the display Mimis without being pressured. Staff introduced themselves and said they were on hand to answer any questions.